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Shipping Policy ♥

📦 发货时间

  • 现货：付款后 1-3 个工作日内发货

  • 预购：截止日后 14-20 个工作日到货（遇上供应商/天气/物流延误会通知）

  • 缺货产品：需预订，约2-3周内到货。如需分开发货需另补运费。

  • 公共假期/周末不发货

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🚚 运费说明（马来西亚）

  • 西马 WM：1-4 个工作日送达

  • 东马 EM：1-5 个工作日送达

  • 运费系统自动计算

  • 免邮：满 RM200（仅限马来西亚）

  • 包裹未签收退回，邮费需自行承担

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🌍 国际运费

  • 新加坡：满 RM600 免运费

  • 其他国家：使用 FedEx / GDex/等等，费用按重量计算

    • Asia：3-10 工作日

    • 欧洲：7-15 工作日

    • 美国/其他地区：5+ 工作日
      ⚠️ 运费不含关税及税费；偏远地区需额外时间

👉 中国/台湾/越南/澳洲/菲律宾/泰国等，请先咨询客服

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❗ 重要提醒

  • 收货后 10 天内未提出争议或投诉，视为无效

  • 产品缺货或问题会以邮件通知，如 7 天内未回复，选项视为无效

  • 本店保留修改运输政策的权利 恕不另行通知。

📦 Shipping Time

  • Ready Stock: Ships within 1-3 working days after payment

  • Pre-Order: Arrives within 14-20 working days after deadline (delays due to supplier/weather/logistics will be notified)

  • Out-of-Stock Items: Requires pre-order, approx. 2-3 weeks to arrive. Separate shipping requires extra fee.

  • No shipping on weekends/public holidays

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🚚 Shipping (Malaysia)

  • West Malaysia (WM): 1-4 working days

  • East Malaysia (EM): 1-5 working days

  • Shipping fee auto-calculated at checkout

  • Free Shipping: Orders above RM200 (Malaysia only)

  • If parcel is returned due to failed delivery, reshipping fee will be borne by customer

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🌍 International Shipping

  • Singapore: Free shipping above RM600

  • Other Countries: FedEx / GDex, etc charged by weight

    • Asia: 3-10 working days

    • Europe: 7-15 working days

    • USA & others: 5+ working days
      ⚠️ Customs duties/taxes not included; extra time needed for remote areas

👉 For China/Taiwan/Vietnam/Australia/Philippines/Thailand, please contact customer service before ordering

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❗ Important Notice

  • Disputes/complaints must be made within 10 days of receiving parcel; otherwise, invalid

  • Out-of-stock/product issues will be notified by email. If no reply within 7 days, options will be considered void

  • Store reserves the right to amend shipping policies without prior notice

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