1.Click "Add to Cart" on the product you want

点击产品上的 “加入购物车”

2.Click "Continue Shopping" to add more, or "Checkout" to proceed

点击 “继续购物” 添加更多商品，或点击 “结账” 进入付款流程

3.Log in or sign up if you don’t have an account

登录或注册账户

4.Confirm your shipping address

确认 收货地址

5.Choose your shipping method

选择 运输方式

6. Choose your payment method

选择 付款方式

7.Review your order and agree to the terms

核对订单并同意条款

8.Click "Confirm Order" to complete your purchase!

点击 “确认订单” 即完成下单！

• Credit & Debit Card (via HitPay)

• Bank Transfer / 银行转账

• E-wallets (e.g. GrabPay, Boost, Touch 'n Go)

• FPX Online Banking / 网上银行转账

• PayPal (if supported) / PayPal（如支持）

1.Click "Lost Password?" and enter your registered email. 点击 “丢失密码？”，输入您注册时的邮箱。

2.Click "Submit". 点击 “提交”。

3.Check your email for the verification link. Click it to set a new password.

查看邮箱中的验证链接，点击后即可设置新密码。

Yes ,you can cancel if your order is still pending or out of stock.

可以，只要订单还在待处理状态或商品缺货。

取消订单的方法：

1. Contact us via Instagram / Whatsapp / WeChat 或点击网站中的「联系我们」直接通知我们。

2. Email us at: euniceeecosmetic@gmail.com 请在邮件标题注明：“请求取消订单”

All products are priced and paid in Malaysian Ringgit (MYR).

所有产品的交易货币都是马来西亚林吉特 (MYR)。

• In-stock orders ship within 1-3 working days. 现货订单会在 1-3 个工作日 内发货。

• Pre-order items ship 14-20 working days after the batch deadline. 预购订单会在每批截止日期后 14-20 个工作日 发货。

• Out-of-stock items ship when they arrive. 缺货订单将在预计到货时发货。

Yes, only if your order is pending and unpaid. 可以，只要订单是待处理且未付款。

No changes allowed if order is paid or processed. 已付款或处理的订单无法修改。

To ensure you receive pre-order items on time, we recommend not combining orders.

为了让您按时收到预购商品，建议不要合并订单。

1. Quickly notify us on Instagram / WhatsApp / WeChat. 快速通过 Instagram / WhatsApp / WeChat 联系我们。

2. Or go to website “Contact Us” to reach us immediately. 或访问网站“联系我们”页面即时联系。

3. Or email us at euniceeecosmetic@gmail.com with subject: “Request Amend Address”. 发送邮件至 euniceeecosmetic@gmail.com，邮件主题写“请求修改地址”。

No problem! Save your favorite lenses in your wishlist. 没问题！您可以把喜欢的美瞳收藏在许愿清单。

When ready, order directly from your wishlist. 准备好时，直接从许愿清单下单。

1.Log in to your account and check order history. 登录账户，查看订单历史。

2.If shipped, the status will be updated there. 发货后，状态会更新。

3.You will usually get a notification when your order ships. 通常发货时会收到通知。

Tracking number will be sent by email after shipping.

发货后会通过邮箱发送追踪号码。

对不起，我们无法在这里逐一解答所有问题。欢迎通过任何联系方式向我们提问！

Sorry, we can't answer all questions here one by one. Feel free to contact us through any of our channels!